What we do
Our offer as your business partner
We give companies a competitive advantage
Outsource your processes, increase the level of service and lower costs at the same time
Nordicom is a center for all needs in customer relations. Our ambition is to help expansive brands with customer service, sales and back office.
Service areas
Customer service
We help companies who want to deliver great customer service and take advantage of new opportunities through modern 360° omnichannel systems.
Telemarketing
Nordicom helps brands that want to grow through quality sales. We address both the B2B and B2C segments and can assist with a comprehensive solution in telemarketing. This can include everything from market analysis, prospecting and sales strategy to appointment booking and execution of agreements.
Backoffice
Nordicom takes care of your administrative business processes such as order reception, invoice handling, web administration, updating FAQs, bookkeeping, debt collection, sending SMS and e-mails. This saves valuable time and at the same time lowers your costs. We act as your extended arm and can handle both customer interaction and administration.
