What we do

Our offer as your business partner

Outsourcing tjänster

We give companies a competitive advantage

Outsource your processes, increase the level of service and lower costs at the same time

Nordicom is a center for all needs in customer relations. Our ambition is to help expansive brands with customer service, sales and back office.

Full-service partner in business process outsourcing.

Service areas

Customer service

We help companies who want to deliver great customer service and take advantage of new opportunities through modern 360° omnichannel systems.

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Telemarketing

Nordicom helps brands that want to grow through quality sales. We address both the B2B and B2C segments and can assist with a comprehensive solution in telemarketing. This can include everything from market analysis, prospecting and sales strategy to appointment booking and execution of agreements.

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Overview

Backoffice

Nordicom takes care of your administrative business processes such as order reception, invoice handling, web administration, updating FAQs, bookkeeping, debt collection, sending SMS and e-mails. This saves valuable time and at the same time lowers your costs. We act as your extended arm and can handle both customer interaction and administration.

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